Contact Zenunwa

This is where you get in touch with the people behind Zenunwa. We keep the process simple on purpose: a single address for everything to do with our Calm living, mindfulness and slow days coverage, and a few notes below on how to make a message easy to reply to.

The address

[email protected]

One inbox, watched by the people who write here. No queue number, no autoresponder, no bot that closes your message after a week.

Commercial enquiries

Proposals go to the one inbox like everything else. We take on very few, and we say no to most, so check the editorial policy before investing effort in a pitch.

Flagging an error

Found a mistake? Name the page and the exact wording, and tell us what the truth is. Blunt is fine. How we log and mark a fix is written up in the editorial policy.

Who is on the other end

The person who replies is one of the named writers, not a support agent reading from a script. That is slower at busy times and better every other way.

Response times

Most messages get an answer within two working days. Longer questions take longer, and when something needs checking before we can give a straight answer we would rather be slow than wrong.

What helps us answer

Detail up front is the whole difference between a quick answer and a fortnight of clarifying questions.

1. Say what you need in the first two sentences. Background afterwards.
2. Give the exact page address if your message is about something we published, plus what you expected to read and what you found instead.
3. Add the browser and device if something looks broken, and a screenshot if you have one.

Beyond what we can do

We are a site that writes about Calm living, mindfulness and slow days, not a service that acts for you. That means no account recovery, no standing between you and a third party, and no one to one advice. The reasoning is in the legal notice.